Plumber Norwest

Blocked drains, leaks, hot water and gas fitting in Norwest apartments, townhouses and houses, fixed by licensed local plumbers.

Upfront Pricing, No Hidden Costs

24/7 Emergency Services

Lifetime Labour Guarantee

Upfront Pricing, No Hidden Costs

24/7 Emergency Services

Lifetime Labour Guarantee

 

A licensed plumber for Norwest apartments and homes

A leak through a bathroom ceiling or a hot water unit gone cold needs a licensed plumber in Norwest. Our plumber Norwest team takes calls at any hour and works on apartments, townhouses and houses.

Each job gets a price before we start, and that price holds once you approve it. Evening and weekend rates differ from daytime rates, and we quote the price first.

What plumbing problems come up in Norwest apartments and homes?

Two Aussie Home Services plumbers working under a kitchen sink

The ABS counts flats, townhouses and separate houses in Norwest. Here are four plumbing jobs that suit homes like these.

Blocked drains

Grease, wipes and kitchen scraps can build up in a drain line until it stops. A camera inspection shows whether drain clearing will hold or the pipe needs repair.

Leaks behind walls

A rising water bill, a stained ceiling or a damp wall can point to a pipe leaking out of sight. Leak detection for hidden pipes finds the source before anyone cuts into a wall.

Hot water that fails

A unit that runs cold in the shower or drips at the base needs attention. We handle hot water repairs on gas and electric units.

Taps and toilets

A dripping tap or a cistern that keeps refilling wastes water and lifts the bill. A worn washer or a sticking float valve is a common cause.

Which pipes are yours in Norwest?

Sydney Water says the owner is normally responsible for private water and wastewater pipes up to where they connect to its services. Its pipe ownership guide shows where that line falls. In a strata building, the owners corporation looks after common property and owners repair anything inside their own property. More on that further down.

Sydney Water says a blockage is probably in your private pipes if your neighbours aren’t affected, your drainage isn’t shared with other properties, there’s no flooding in your local area, and the overflow only happens when you use water on your property. You’ll need a licensed plumber to clear it, as the wastewater blockage page explains.

Emergency plumber Norwest: any hour, day or night

A pipe that bursts at midnight or a toilet that overflows on a Sunday can’t wait for opening hours. Call 1300 164 206 and a licensed plumber answers. Our emergency plumbing service works 24 hours a day, seven days a week, and you get the price before we start.

Find the main tap, or your unit’s isolation valve, before you need it. While you wait, work through this list.

  • Turn the water off at the main tap or isolation valve.
  • Switch off the power at the switchboard if water has reached power points or lights.
  • Open the lowest tap to drain the pipes and ease the pressure.
  • Lift valuables off the floor, then call us.

Gas fitting, hot water and backflow devices in Norwest

Gas pipework and valves mounted on a brick wall

Moving a gas heater, replacing a cooktop or adding a bayonet point is licensed gasfitting work. Our gas plumbing service covers new connections, appliance swaps and pressure testing.

A storage hot water unit heats a tank and keeps it ready. An instantaneous unit heats water only as it flows through. Both come in gas and electric versions.

A backflow prevention device is a one-way valve that stops used water flowing back into the mains. Our plumbers also install and test these devices and connect water meters.

If you smell gas, get everyone outside and don’t touch switches or appliances. Call us from outside, at any hour.

Licensed plumbers, family owned since 2009

Aussie Home Services is a family owned business and has worked across Sydney since 2009. Our plumber Norwest team works under NSW contractor licence 273594C, which covers plumbing, gasfitting and draining, and we’re fully insured.

You get a fixed price before any work begins. No call-out fee applies when the booking is for the following day or later. Our Lifetime Labour Guarantee covers labour if our workmanship causes a failure and the work is defective. Parts aren’t covered.

The Aussie Home Services Difference

Every job we do in Norwest comes with the same six things.

NSW contractor licence 273594C, fully insured

Open day and night, all year round

Fixed price, agreed first and unchanged once approved

Call-out fee waived when you book for the following day or later

Lifetime Labour Guarantee on our workmanship

Emergency help in Norwest and across the Hills District, day or night

AHS Cover Care members pay less every time they call

Membership costs $99, once. After that you pay 15% less on every job and go to the front of the queue.

One payment of $99Membership lasts for life, so there is nothing to renew.
15% off every jobMember-only savings on every callout across plumbing, electrical, roofing and air conditioning.
$50 off your first serviceJoin, book, and $50 comes off the first visit.
1 free emergency callout a yearIf something fails after hours, your yearly emergency callout is covered in full.
Free annual safety checkA yearly check across all four trades, to catch problems early.
Priority servicePriority booking ahead of non-members, for urgent and routine jobs.

Do I need approval for plumbing work in Norwest?

Some plumbing work needs an inspection. When it does, the plumber submits a Notice of Work before starting. NSW lists emergency work and minor works, like replacing tap ware or an existing hot water system, as cases where one isn’t needed.

A Certificate of Compliance confirms the finished work complies with the plumbing regulations and the Plumbing Code of Australia. Ask your plumber for a copy and keep it with your records.

Plumbing in Norwest’s apartments and townhouses

The NSW Planning Portal lists a Norwest planning proposal under The Hills Shire.

Norwest homes in the 2021 Census

952
flats or apartments (53.5%)
670
separate houses (37.6%)
137
semi-detached, row or terrace homes and townhouses (7.7%)
708
homes rented (39.8%)

Source: ABS Census QuickStats. The ABS makes small random changes to figures for privacy.

The ABS prints more flats and apartments than separate houses for Norwest. In a house, the owner is normally responsible for the private pipes up to where they connect to Sydney Water’s services. In a strata building, the NSW Government says the owners corporation repairs common property and owners repair anything in their own property.

The ABS also counted 708 rented homes. In a strata building, the NSW Government says tenants should ask their landlord about repairs. Owners should ask their strata manager or strata committee about common property repairs.

Plumber Norwest: who repairs it in a strata building?

Part of the buildingWho repairs it in most casesWhat to do
Plumbing in internal walls and fixtures, like baths, toilets, sinks and showersThe ownerBook a licensed plumber.
Plumbing in boundary walls and under the floorThe owners corporationTell the strata manager or committee.
Roof and guttersThe owners corporationTell the strata manager or committee.

If you can’t find the answer to who should make a repair, the NSW Government says to check your strata plan and by-laws.

We also look after Bella Vista, Kellyville, Baulkham Hills and Rouse Hill. Our plumbers in the Hills District cover the rest of the region too.

Plumber Norwest: book a visit or call

Call 1300 164 206 at any hour, or send us the details online and we’ll quote the price first. Join AHS Cover Care and take $50 off your first service.

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Price agreed before any work starts. No hidden costs. Your details stay private.

Licensed and insured. Licence 273594C.

Testimonials

Great Services, Happy Clients

Read what homeowners, landlords and businesses say about working with our plumbers.

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Danielle Bishara profile picture
Danielle Bishara
8 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Friendly, helpful technician. Arrived at time stated and was very efficient. Also picked up the fact that my smoke alarms weren't good and replaced them too. Highly recommend
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Andrew profile picture
Andrew
5 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
We called out Aussie after hours on a long weekend on Grand Final night as we had no power. Not only did they answer, (a real person as well) they sent a level 2 electrician (Paul was highly skilled, extremely professional and a nice person to boot) out who fixed what was a serious issue, all I a few hours.. bravo all round
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Samantha Hickey
13 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
From the handling of my call to get someone booked, to the thoroughness and professionalism of the team that attended this was a great experience. It was a fiddly job and the team was thorough and careful.
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Wayne Disbery profile picture
Wayne Disbery
9 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
had an aircon service performed today. Jordan and his team were professional, efficient and friendly. They arrived on time and I will certainly consider using Aussie for future home services. A great experience which is rare these days.
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Brian Strange profile picture
Brian Strange
8 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The fellas were great they worked amazing together, all of them were respectful of my home and pets 5 ⭐️ each for all of them
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Kim Arnold
8 September 2026
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Excellent Excellent service from the quote to the completed job. Professional polite, trustworthy, hard working guys. Would highly recommend this company. Would not hesitate to use their services in the future.
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Nicole Donnelly
6 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Matt was brilliant. Prompt, polite and clean. Recommend
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Bronwyn Caheny
4 September 2026
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Very positive., very happy. From first phone call , everything moved very fast, from quotes to job being booked and completed. All Staff were very professional and courteous . Thank You
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WmJms Davidson
1 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
notified me 25 min before arrival. Saw what we needed, showed me an estimate, proceeded with replacing a module in a ceiling fan. Found dodgy work done by the original installer! Done correctly now! Fit me in the day after calling. Happy as a clam I am.
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Michele Collins
31 August 2026
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I had 3 Ceiling fans installed. My electrician was Orlando and he was fabulous. Very personable, professional and efficient.
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Jean jenkins
31 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Courteous tradesman. Arrived promptly Work done to a high standard
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Phuong Nam
12 August 2026
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Exceptional service from Orlando Orlando provided outstanding service! He was professional, efficient, and incredibly helpful throughout the process. Everything was handled smoothly, and the results exceeded my expectations. I highly recommend their services!
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Julie Sweeten
10 April 2026
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Competent, friendly, efficient service for my plumbing issues Friendly, helpful, efficient service from initial call to work done. The plumber Matt was very professional, competent, friendly and respectful. Would definitely recommend.

Plumber Norwest FAQs

We quote the price before work starts, and it stays fixed once you approve it. Quotes are free, and the price depends on the job. No call-out fee applies when the booking is for the following day or later.

In most cases the owner repairs plumbing in internal walls and fixtures, and the owners corporation repairs plumbing in boundary walls and under the floor, says the NSW Government. Check your strata plan and by-laws if you can’t tell.

It covers our labour if our workmanship causes a failure and the work is defective. Parts aren’t covered. Ask us about the details when we quote.

The owner is normally responsible for private wastewater pipes up to where they connect to Sydney Water’s services. Sydney Water owns the network side. Only a licensed plumber should repair private pipes.

A Certificate of Compliance confirms finished work complies with the plumbing regulations and the Plumbing Code of Australia. A plumber also submits a Notice of Work before work that needs an inspection. Ask for your copy.

Call at once for a burst pipe, a sewage overflow or the smell of gas. We answer 24 hours a day, seven days a week. Evening and weekend rates differ from daytime rates, and we quote the price first.

Other Hills District areas we service

We service businesses across Hills District and beyond. These are just some of the local areas we cover.

Save $50 On Initial Visit and 15% OFF Every Job Using AHS Cover Care