Plumber Neutral Bay

Leaks, blocked drains, hot water and gas fitting for Neutral Bay flats, terraces and houses, done by licensed local plumbers.

Upfront Pricing, No Hidden Costs

24/7 Emergency Services

Lifetime Labour Guarantee

Upfront Pricing, No Hidden Costs

24/7 Emergency Services

Lifetime Labour Guarantee

 

Neutral Bay plumbing repairs by a licensed local team

A ceiling stain, a toilet that won’t flush or a hot water unit that has gone cold needs a licensed plumber in Neutral Bay. Our plumber Neutral Bay team takes calls at any hour, for flats, terraces and houses.

We agree the price before work starts, and it’s fixed once you approve it. Rates in the evenings and on weekends differ from daytime rates, and you’re told the price first.

Which plumbing faults are common in Neutral Bay?

Two Aussie Home Services plumbers working under a kitchen sink

The 2021 Census counted 3,792 flats and apartments among Neutral Bay’s 4,728 occupied homes. Here are four plumbing jobs that come up in homes like these.

Leaks behind walls and ceilings

A damp patch, bubbling paint or a bill that creeps up can mean a pipe is leaking out of sight. We use leak detection for hidden pipes to find the source before anything is opened up.

Slow and blocked drains

Grease in a kitchen drain and hair in a shower are two common causes. After a blocked drain is cleared, a camera inspection shows whether the pipe itself is damaged.

Hot water that fades

A unit that runs cold partway through a shower needs a repair or a replacement. We handle hot water system repairs on gas and electric units and say when replacing is the better call.

Taps and toilets that won’t stop

A drip from a tap, or a cistern that refills on its own, wastes water and lifts the bill. Perished washers and sticky float valves are two common causes.

A water meter that keeps moving with every tap off points to a leak somewhere on the property. Turn everything off and watch the dial for a few minutes.

Who owns which pipes in Neutral Bay?

Sydney Water says the owner is normally responsible for private water and wastewater pipes, up to the point where they connect to its services. It owns and maintains the water main and the meter at your property.

Sydney Water also says you have a joint service if your water or wastewater pipe serves other properties, and each owner sharing it is responsible for it. Its guide to maintaining your service shows where the lines fall.

Emergency plumber Neutral Bay: any hour, day or night

A burst pipe at midnight or a sewage overflow on a Sunday can’t wait for office hours. Call 1300 164 206 to reach a licensed plumber. Rates change in the evenings and on weekends, and the price is quoted before work starts.

Sydney Water asks you to report a wastewater overflow, on your property or in a public place, on its faults line, 13 20 90, which runs 24/7. Keep clear of the overflow while you wait.

  • Shut the main tap to stop the flow.
  • Turn the power off at the switchboard if water is near power points or light fittings.
  • Run the lowest tap in the home to take the pressure off the pipes.
  • Move rugs and valuables off the floor, then ring us.

Hot water and gas fitting for Neutral Bay homes

Gas pipework and valves mounted on a brick wall

A storage unit heats a tank ahead of time and holds it hot. An instantaneous unit heats water only as it flows through the pipe. Either type can run on gas or electricity.

Moving a gas heater, fitting a cooktop or adding a gas point is licensed gasfitting work. We carry out licensed gas fitting: new connections, appliance swaps and pressure tests.

If you smell gas, leave the building and keep clear of switches and appliances. Ring us from outside, whatever the hour.

Family owned plumbers working under one licence

Aussie Home Services is family owned and has worked across Sydney since 2009. Our plumber Neutral Bay team works under NSW contractor licence 273594C, which covers plumbing, gasfitting and draining, and we’re fully insured. Our Lifetime Labour Guarantee covers labour if our workmanship causes a failure and the work is defective, but parts aren’t covered.

You’ll know the price before any work begins, and it stays fixed once you approve it. If we find something that changes the job, we stop and talk it through before going further. No call-out fee applies when the booking is for the following day or later.

The Aussie Home Services Difference

Every job we do in Neutral Bay comes with the same six things.

Every job done under licence 273594C, fully insured

Nights, weekends and public holidays covered

Price agreed before any work starts

No call-out fee on bookings made a day ahead or more

Lifetime Labour Guarantee on our workmanship

Emergency callouts across Neutral Bay, Cremorne and Kurraba Point

A plumbing job that needs power work, like a new circuit for a hot water unit, can be handled in one visit with our Neutral Bay electricians.

AHS Cover Care members pay less every time they call

Membership costs $99, once. After that you pay 15% less on every job and go to the front of the queue.

One payment of $99Membership lasts for life, so there is nothing to renew.
15% off every jobMember-only savings on every callout across plumbing, electrical, roofing and air conditioning.
$50 off your first serviceJoin, book, and $50 comes off the first visit.
1 free emergency callout a yearIf something fails after hours, your yearly emergency callout is covered in full.
Free annual safety checkA yearly check across all four trades, to catch problems early.
Priority servicePriority booking ahead of non-members, for urgent and routine jobs.

Which certificates come with plumbing work in Neutral Bay?

A Notice of Work is a form that outlines the plumbing and drainage work to be carried out. It applies to work that needs an inspection. NSW lists emergency work and minor works, like replacing tap ware or an existing hot water system, as jobs that don’t need one.

A Certificate of Compliance is the record that finished work complies with the plumbing regulations and the Plumbing Code of Australia. Ask for your copy and file it with your records.

Plumbing in a suburb where most homes are flats

Neutral Bay homes in the 2021 Census

3,792
flats or apartments, 80.2% of 4,728 occupied homes
390
separate houses (8.2%)
2,479
homes rented (52.4%)
1,148
homes owned outright (24.3%)

Source: ABS Census QuickStats. The ABS makes small random changes to figures for privacy.

Most Neutral Bay homes are flats or apartments, so who fixes a leak depends on where the pipe sits. The NSW Government’s strata repairs page gives the split in most cases. The owner repairs plumbing in internal walls and fixtures, such as baths, toilets, sinks and showers, and the owners corporation repairs plumbing in boundary walls and under the floor. When it isn’t clear, check your strata plan and by-laws.

Plumber Neutral Bay: who looks after the leaking pipe?

Where the pipe sitsWho looks after it, in most casesFirst step
Internal walls and fixtures: baths, toilets, sinks, showersThe owner of the homeCall a licensed plumber.
Boundary walls and under the floorThe owners corporationCheck your strata plan and by-laws.
The water main and the meter at the propertySydney WaterKeep the meter free from damage.

The 2021 Census counted 2,479 rented homes in Neutral Bay. Sydney Water says the property owner is normally responsible for private pipes up to where they connect to its services.

The NSW Electoral Commission lists Neutral Bay among 14 localities that are wholly or partly in the North Sydney Council area. We also cover Cremorne with our Cremorne plumbers.

We also take jobs in Kurraba Point, Kirribilli and Cammeray. Our plumbers in the North Shore cover the rest of the region too.

Plumber Neutral Bay: book a visit or call

Phone 1300 164 206 at any hour, or send the details online, and we’ll give you the price first. Join AHS Cover Care and take $50 off your first service.

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Price agreed before any work starts. No hidden costs. Your details stay private.

Licensed and insured. Licence 273594C.

Testimonials

Great Services, Happy Clients

Read what homeowners, landlords and businesses say about working with our plumbers.

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Danielle Bishara
8 October 2026
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Friendly, helpful technician. Arrived at time stated and was very efficient. Also picked up the fact that my smoke alarms weren't good and replaced them too. Highly recommend
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Andrew profile picture
Andrew
5 October 2026
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We called out Aussie after hours on a long weekend on Grand Final night as we had no power. Not only did they answer, (a real person as well) they sent a level 2 electrician (Paul was highly skilled, extremely professional and a nice person to boot) out who fixed what was a serious issue, all I a few hours.. bravo all round
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Samantha Hickey
13 September 2026
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From the handling of my call to get someone booked, to the thoroughness and professionalism of the team that attended this was a great experience. It was a fiddly job and the team was thorough and careful.
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Wayne Disbery profile picture
Wayne Disbery
9 September 2026
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had an aircon service performed today. Jordan and his team were professional, efficient and friendly. They arrived on time and I will certainly consider using Aussie for future home services. A great experience which is rare these days.
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Brian Strange profile picture
Brian Strange
8 September 2026
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The fellas were great they worked amazing together, all of them were respectful of my home and pets 5 ⭐️ each for all of them
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Kim Arnold
8 September 2026
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Excellent Excellent service from the quote to the completed job. Professional polite, trustworthy, hard working guys. Would highly recommend this company. Would not hesitate to use their services in the future.
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Nicole Donnelly
6 September 2026
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Matt was brilliant. Prompt, polite and clean. Recommend
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Bronwyn Caheny
4 September 2026
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Very positive., very happy. From first phone call , everything moved very fast, from quotes to job being booked and completed. All Staff were very professional and courteous . Thank You
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WmJms Davidson
1 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
notified me 25 min before arrival. Saw what we needed, showed me an estimate, proceeded with replacing a module in a ceiling fan. Found dodgy work done by the original installer! Done correctly now! Fit me in the day after calling. Happy as a clam I am.
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Michele Collins
31 August 2026
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I had 3 Ceiling fans installed. My electrician was Orlando and he was fabulous. Very personable, professional and efficient.
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Jean jenkins
31 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Courteous tradesman. Arrived promptly Work done to a high standard
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Phuong Nam
12 August 2026
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Exceptional service from Orlando Orlando provided outstanding service! He was professional, efficient, and incredibly helpful throughout the process. Everything was handled smoothly, and the results exceeded my expectations. I highly recommend their services!
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Julie Sweeten
10 April 2026
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Competent, friendly, efficient service for my plumbing issues Friendly, helpful, efficient service from initial call to work done. The plumber Matt was very professional, competent, friendly and respectful. Would definitely recommend.

Plumber Neutral Bay FAQs

The price depends on the job, so we quote it before work starts and fix it once you approve. Quotes are free. No call-out fee applies when the booking is for the following day or later.

A licensed plumber comes to your flat and gives you a fixed price before any work begins. If the job changes along the way, we pause and discuss it with you first.

Labour is covered when our workmanship causes a failure and the work is defective. Parts aren’t covered. We can go through the details when we quote.

The owner looks after plumbing in internal walls and fixtures in most cases, and the owners corporation looks after plumbing in boundary walls and under the floor. If you can’t tell which applies, the NSW Government’s strata page says to check your strata plan and by-laws.

Keep the Certificate of Compliance, which confirms the work complies with the plumbing regulations and the Plumbing Code of Australia. A Notice of Work is the form sent before work that needs an inspection.

Ring straight away for a burst pipe, a sewage overflow or the smell of gas. We answer 24 hours a day, seven days a week. After-hours rates differ from daytime rates, and the price is quoted first.

Save $50 On Initial Visit and 15% OFF Every Job Using AHS Cover Care