Plumber Willoughby

Blocked drains, leaks, hot water and gas fitting in Willoughby houses and units, fixed by licensed local plumbers who quote first.

Upfront Pricing, No Hidden Costs

24/7 Emergency Services

Lifetime Labour Guarantee

Upfront Pricing, No Hidden Costs

24/7 Emergency Services

Lifetime Labour Guarantee

 

Licensed plumbers for Willoughby houses and units

A tap that won’t stop dripping at ten at night still needs a licensed plumber in Willoughby. Our plumber Willoughby team takes calls at any hour, for houses, townhouses and units.

We price every job before work starts, and the price holds once you approve it. Evening and weekend rates differ from daytime rates, so you hear the figure first.

Which plumbing problems do Willoughby households ring about?

Two Aussie Home Services plumbers working under a kitchen sink

The 2021 Census counted 1,406 separate houses and 788 flats or apartments in Willoughby. Here are four jobs our plumber Willoughby team is called to.

Drains that run slow

A sink that gurgles or a floor waste that smells points to a blockage in the line. A camera shows whether a clean will hold or the pipe needs repair. Our blocked drain team does both.

Leaks behind walls

A rising water bill or a stain on a ceiling can mean a pipe is leaking out of sight. We start with hidden leak tracing before anything is opened up.

Hot water that fails

A unit that goes cold mid-shower is either repairable or finished. Our hot water repair work covers gas and electric units, and we tell you when replacing it makes more sense.

Taps and cisterns that run on

A tap that drips overnight wastes water all night. A cistern that keeps refilling does the same. A worn washer or a stuck float valve is the usual cause.

Turn every tap and appliance off, then watch your water meter for a few minutes. If the dial still moves, water is leaking somewhere on the property.

Which pipes belong to the owner in Willoughby?

Sydney Water owns the water main and the water meter at your property. It says the owner is normally responsible for private pipes up to where they connect to its services. The Sydney Water pipe diagrams show where its part ends and yours begins.

Emergency plumber Willoughby: call day or night

A burst hose behind the washing machine or a toilet that floods the bathroom won’t wait for morning. Call 1300 164 206 and a licensed plumber answers, 24 hours a day, seven days a week. Evening and weekend rates differ, and you get the price before we start.

Find the tap that stops the water to your home before you need it. In a unit block, if you see common property that needs repairing, tell your building manager, strata manager or strata committee.

  • Shut the water off at the main tap or the isolation valve.
  • Turn the power off at the switchboard if water has reached a power point or a light.
  • Run the lowest tap in the house until the pipes drain.
  • Ring us, then keep everyone away from the wet area.

Gas fitting and hot water in Willoughby kitchens and bathrooms

Gas pipework and valves mounted on a brick wall

Moving a gas heater, fitting a cooktop or adding a bayonet point is licensed work, and the connection is tested before it is used. Our licensed gas plumbing covers new connections, appliance swaps and pressure testing.

A storage hot water unit keeps a full tank hot. An instantaneous unit heats water only as it runs through. Both come in gas and electric models.

If you smell gas, get everyone outside and keep away from switches and appliances. Ring us from outside, whatever the hour.

Licensed plumbers with a family business behind them

Aussie Home Services is family owned and has worked across Sydney since 2009. Our plumber Willoughby team works under NSW contractor licence 273594C, which covers plumbing, gasfitting and draining, and we’re fully insured.

The price is fixed before any work begins. If we find something that changes the job, we stop and talk it through first. No call-out fee applies when the booking is for the following day or later.

Our Lifetime Labour Guarantee covers labour if our workmanship causes a failure and the work is defective. Parts aren’t covered.

Our standard on every Willoughby job

Six things stay the same on every Willoughby job.

Every job done under licence 273594C, fully insured

No call-out fee on bookings made a day ahead or more

Workmanship backed by the Lifetime Labour Guarantee

Emergency callouts across Willoughby, Naremburn and Castlecrag

Nights, weekends and public holidays covered

Price agreed before any work starts

We’re electricians too, so a job that crosses trades can be handled in one visit with our Willoughby electrician team.

One payment of $99 for lifetime AHS Cover Care

One payment of $99 makes you an AHS Cover Care member for life: 15% off every job, a free safety check each year and priority booking.

One payment of $99You pay once. There is no subscription and no expiry date.
15% off every jobMember-only savings on every callout across plumbing, electrical, roofing and air conditioning.
$50 off your first serviceYour first service as a member starts $50 cheaper.
1 free emergency callout a yearOne emergency visit a year at no charge, day or night.
Free annual safety checkA yearly check across all four trades, to catch problems early.
Priority serviceWhen the diary is full, members get booked in first.

What paperwork follows plumbing work in Willoughby?

A Notice of Work applies to plumbing work that needs an inspection. NSW lists emergency work and minor works, like replacing tap ware and existing hot water systems, as cases where one doesn’t need to be supplied.

A Certificate of Compliance confirms the work complies with the plumbing regulations and the Plumbing Code of Australia. Ask for your copy and keep it with your records. NSW explains it on its plumbing inspection documents page.

Plumbing in Willoughby’s houses, townhouses and units

The ABS counted 2,758 private dwellings in Willoughby in 2021, and the average household had 2.7 people. Here is the dwelling mix.

Willoughby homes in the 2021 Census

1,406
separate houses, 56.5% of 2,489 occupied homes
788
flats or apartments (31.7%)
265
semi-detached, row, terrace or townhouse homes (10.6%)
203
unoccupied private dwellings (7.6%)

Source: ABS Census QuickStats. The ABS makes small random changes to figures for privacy.

In a separate house, one owner is normally responsible for the pipes up to where they connect to Sydney Water’s services. In a unit, who repairs a pipe depends on where it runs. About one occupied home in three was a flat or apartment.

Plumber Willoughby: who looks after which pipe?

Part of the systemWho looks after itWhat to do
The water main and the meter at your property.Sydney Water.Leave it to Sydney Water.
The junction where your wastewater pipe meets the main.Sydney Water owns the junction.The owner clears tree roots that enter it at the point of connection.
Private pipes and fixtures up to where they connect to Sydney Water’s services.The property owner.Book a licensed plumber.

Plumber Willoughby work in strata buildings follows a different split. The NSW strata repairs guide says that in most cases owners repair plumbing in internal walls and fixtures such as baths, toilets, sinks and showers. The owners corporation repairs plumbing in boundary walls and under the floor.

That guide also says to check your strata plan and by-laws if you can’t tell who repairs what. Tenants should contact their real estate agent or landlord. In 2021, 771 Willoughby homes were rented.

We also take jobs in Naremburn, Castlecrag, Northbridge and Chatswood. To check your suburb, see where our North Shore plumbers work.

Plumber Willoughby: book a visit or call

Call 1300 164 206 at any hour, or send us the details online and we’ll quote the price first. Join AHS Cover Care and take $50 off your first service.

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Price agreed before any work starts. No hidden costs. Your details stay private.

Licensed and insured. Licence 273594C.

Testimonials

Great Services, Happy Clients

Read what homeowners, landlords and businesses say about working with our plumbers.

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Danielle Bishara profile picture
Danielle Bishara
8 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Friendly, helpful technician. Arrived at time stated and was very efficient. Also picked up the fact that my smoke alarms weren't good and replaced them too. Highly recommend
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Andrew profile picture
Andrew
5 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
We called out Aussie after hours on a long weekend on Grand Final night as we had no power. Not only did they answer, (a real person as well) they sent a level 2 electrician (Paul was highly skilled, extremely professional and a nice person to boot) out who fixed what was a serious issue, all I a few hours.. bravo all round
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Samantha Hickey
13 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
From the handling of my call to get someone booked, to the thoroughness and professionalism of the team that attended this was a great experience. It was a fiddly job and the team was thorough and careful.
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Wayne Disbery profile picture
Wayne Disbery
9 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
had an aircon service performed today. Jordan and his team were professional, efficient and friendly. They arrived on time and I will certainly consider using Aussie for future home services. A great experience which is rare these days.
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Brian Strange profile picture
Brian Strange
8 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The fellas were great they worked amazing together, all of them were respectful of my home and pets 5 ⭐️ each for all of them
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Kim Arnold profile picture
Kim Arnold
8 September 2026
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Excellent Excellent service from the quote to the completed job. Professional polite, trustworthy, hard working guys. Would highly recommend this company. Would not hesitate to use their services in the future.
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Nicole Donnelly
6 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Matt was brilliant. Prompt, polite and clean. Recommend
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Bronwyn Caheny profile picture
Bronwyn Caheny
4 September 2026
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Very positive., very happy. From first phone call , everything moved very fast, from quotes to job being booked and completed. All Staff were very professional and courteous . Thank You
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WmJms Davidson
1 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
notified me 25 min before arrival. Saw what we needed, showed me an estimate, proceeded with replacing a module in a ceiling fan. Found dodgy work done by the original installer! Done correctly now! Fit me in the day after calling. Happy as a clam I am.
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Michele Collins
31 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I had 3 Ceiling fans installed. My electrician was Orlando and he was fabulous. Very personable, professional and efficient.
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Jean jenkins
31 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Courteous tradesman. Arrived promptly Work done to a high standard
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Phuong Nam
12 August 2026
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Exceptional service from Orlando Orlando provided outstanding service! He was professional, efficient, and incredibly helpful throughout the process. Everything was handled smoothly, and the results exceeded my expectations. I highly recommend their services!
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Julie Sweeten
10 April 2026
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Competent, friendly, efficient service for my plumbing issues Friendly, helpful, efficient service from initial call to work done. The plumber Matt was very professional, competent, friendly and respectful. Would definitely recommend.

Plumber Willoughby FAQs

The price depends on the job, and we quote it before any work starts. Once you approve it, the price is fixed. Quotes are free, and evening and weekend rates differ from daytime rates. No call-out fee applies when the booking is for the following day or later.

A licensed plumber looks at the problem and gives you a fixed price before starting. If something changes the job, we stop and talk it through with you first.

No, parts aren’t covered. The guarantee covers our labour if our workmanship causes a failure and the work is defective. Ask us for the details when we quote.

It depends where the pipe runs. NSW says owners repair plumbing in internal walls and fixtures, and the owners corporation repairs plumbing in boundary walls and under the floor. Check your strata plan and by-laws if it’s unclear, and tenants should ring their agent or landlord.

You should get a Certificate of Compliance, which confirms the work complies with the plumbing regulations and the Plumbing Code of Australia. A Notice of Work is also submitted before any job that needs an inspection. Ask your plumber for your copy.

Call straight away for a burst pipe, a sewage overflow or the smell of gas. We answer 24 hours a day, seven days a week. Evening and weekend rates differ, and we quote the price first.

Save $50 On Initial Visit and 15% OFF Every Job Using AHS Cover Care